2:50 minutes

When Carolyn believed her daughter-in-law, Kysha, was deliberately keeping her from spending time with her 4-year-old grandson, Cairo, she left an angry and offensive voice mail that deepened the rift between these two women. Almost a year later, Carolyn has not apologized, and Kysha has cut her off from seeing Cairo. Watch as Iyanla negotiates peace between the two women.

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